Trust & Safety
Proof gaps
See what evidence is missing or unclear and turn the gap into a useful question.
What a proof gap means
A proof gap means a claim is not yet supported clearly enough. The evidence may be missing, confidential, too general or unrelated to the outcome being considered.
What to check
- Is there a comparable example and a clear before-and-after result?
- Is the provider's own role in the work clear?
- Can confidential work be shown through an anonymised example or reference?
- Does the evidence fit the scale, system, sector or risk involved?
What to do next
Ask for the smallest useful evidence that would reduce uncertainty. A gap is not an automatic rejection, and a provider should explain limits rather than inventing proof.
Related guides and help





