Trust & Safety
Complaints and trust review
Complaints and trust concerns are reviewed manually during launch.
What can be reported
Users can report concerns involving profiles, briefs, shortlists, introductions, conversations, deployments, billing and other marketplace stages.
Examples
- Misleading profile claims or fake capability.
- Proof misuse, identity misuse or verification misuse.
- Poor-fit shortlist concerns.
- Suspicious messages, off-platform pressure or unsafe conduct.
- Intro video content that appears misleading or inappropriate.
How review works
Evidence matters. Share links, screenshots, dates, messages and enough context for review. During launch, trust review is manual.
Limits
Pattern detection, where present, is admin-side and detect-only. It does not create automatic public labels, automatic bans or automatic punishment. A report does not guarantee a specific outcome.
Related guides and help