Cookie Policy

1. What cookies are

Cookies are small files stored on a device when someone uses a website.

Similar technologies can also store or access information on a device, such as local storage, pixels or SDKs.

2. How we use cookies

The Platform may use cookies and similar technologies to:

• keep the Platform working;
• sign Users in and keep sessions secure;
• remember preferences;
• understand performance and usage;
• support payments, fraud prevention or third-party services.

3. Essential cookies

Essential cookies are needed to provide the Platform.

They may be used for:

• login sessions;
• account security;
• fraud prevention;
• load balancing;
• remembering privacy choices;
• keeping forms and pages working.

These cookies should not be disabled if the Platform is to work properly.

4. Authentication cookies

Authentication cookies help us know when a User is signed in.

They may store a session token or similar identifier. They should be protected using appropriate security settings, such as HTTP-only and secure flags where available.

5. Analytics cookies

Analytics cookies help us understand how people use the Platform.

They may tell us which pages are visited, which features are used, and where errors happen.

Analytics cookies are not essential. They should only be used with consent where required.

6. Preference cookies

Preference cookies may remember choices such as cookie settings, interface preferences or saved filters.

Some preference cookies may be helpful but not essential. Where consent is required, we will ask before setting them.

7. Third-party services

Third-party services may set cookies or similar technologies when used on the Platform.

Examples may include:

• Stripe for payments;
• analytics tools;
• security and fraud prevention tools;
• embedded media or content tools.

Third-party cookies should be documented before production launch once suppliers are finalised.

8. Consent

Where cookies are not essential, the Platform provides clear information and asks for consent where required.

Consent should be a clear positive action. Users should be able to refuse non-essential cookies and change their choices.

The public website includes a cookie control that allows visitors to choose essential-only cookies or accept optional analytics/preference cookies. Cookie choices are recorded as versioned consent records where possible.

9. Managing cookies

Users can control cookies through:

• Platform cookie controls;
• browser settings;
• device settings;
• third-party privacy controls.

Blocking some cookies may affect how the Platform works.

10. Changes

We may update this Cookie Policy when our cookies, analytics or third-party services change.